Shipping & Delivery Policy
At New Graphics And Print World, we are committed to delivering your orders safely and on time. This Shipping & Delivery Policy outlines how orders are processed, shipped, and delivered.
By placing an order with us, you agree to the terms mentioned below.
Order Processing
- Orders are processed only after final artwork approval and payment confirmation.
- Since most of our products are customized, production timelines may vary based on order size, design complexity, and material availability.
- Estimated production timelines will be communicated at the time of order confirmation.
Shipping Coverage
We currently offer shipping and delivery services across India.
Delivery timelines may vary depending on:
- Delivery location
- Courier partner availability
- Weather conditions or unforeseen circumstances
Delivery Timeline
- Standard delivery timelines are estimates and not guaranteed.
- Delays caused by courier partners, public holidays, strikes, or natural events are beyond our control.
- New Graphics And Print World is not liable for delays once the order has been handed over to the courier service.
Shipping Charges
- Shipping charges, if applicable, will be clearly communicated before order confirmation.
- Charges may vary based on package size, weight, destination, and the courier service selected.
- Any additional charges incurred due to incorrect address details provided by the customer will be borne by the customer.
Delivery Confirmation
- Orders will be delivered to the address provided at the time of order placement.
- Customers are responsible for ensuring that the delivery address and contact details are accurate and complete.
- Proof of delivery provided by the courier partner shall be considered final.
Damaged or Lost Shipments
- If your order arrives damaged, please notify us within 24 hours of delivery along with supporting photos or videos.
- In case of lost shipments, we will coordinate with the courier partner to resolve the issue.
- Replacements or refunds, if applicable, will be subject to courier partner investigation and approval.
Self Pickup
- Customers will be notified once the order is ready for pickup.
- Orders must be collected within the communicated time frame.
- Failure to collect orders within the specified period may result in storage charges or order cancellation without refund.
Changes to Shipping & Delivery Policy
New Graphics And Print World reserves the right to modify or update this Shipping & Delivery Policy at any time without prior notice. Changes will be effective immediately upon posting on this page.
Contact Us
If you have any questions regarding shipping or delivery, please get in touch with us through our Contact Us page or using the contact details provided on our website.